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- GOVERNANCE |
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E-Governance
Property Tax
Property Tax is the principal source of revenue
in urban local bodies in virtually every part
of the world. In most cities in India the property
tax base has been considerably eroded by administrative
and procedural inadequacies. A significant number
of properties are not included in the tax base;
those that are included are inaccurately assessed
and collection is inefficient.
Salient Features of E-Governance
Property
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Property Database
& Management |
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Citizen friendly, pay
anywhere system |
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Supports Property Registration/
Transfer/ Bifurcations/ Amalgamation |
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Integration with E-Governance
Financials Municipal accounting system |
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Integration with GIS system
- eGovern GIS |
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Offers online payment
by credit card |
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MIS Reports at City, Ward,
Street levels |
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Can handle Office, Bank
and Field payments |
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Monitors and reports Tax
Inspector performance |
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Improves tax compliance
and hence the total collection |
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E-Governance
PGR (Public Grievance & Redressal)
Public participation of citizens is needed
to increase effective governance by cities officials,
through feedback on various problems and issues
in the city, such as broken pipe lines and road
pot holes. A process is needed by which citizens
can air their grievances and be able to track
the progress of its redressal in a structures
and efficient manner.
Salient
Features of E-Governance PGR |
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Systematic
method to register complaints and track the redressal. |
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Complaints types
structured to enable better problem analysis and
assignment. |
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Interfaces to
Internet, Phone, and Walk-In with Paper-Form. |
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The citizen
is assigned a computer-generated Complaint-ID
and can track the complaint. |
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Reports - Rich
reporting capability has been provided so that
citizens can see the department wise complaint
breakdown, ward wise breakdowns as well as GIS
reports that show the distribution of complaints
over the city. |
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Advance features
such auto-rounting that enables complaints to
be routed to the appropriate redressal officer
and priortization, SMS alerts and auto escalation
are built into the product. |
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E-Governance
Financials
E-Governance Financials is a key component of
the Financial Management System which automates
the end-to-end financial operations of a urban
local body by providing an integrated system that
manages budgeting, asset management in addition
to the daily accounting and reporting. This system
is specifically built for Municipal Accounting
and its particular needs, based on the NMAM (National
Municipal Accounting Manual) published by Comptroller
Auditor General (CAG) and Ministry of Urban Development, Govt.of India.
Salient Features of E-Governance
Financials |
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Specifically designed
for Municipal Accounting. |
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Compliant with C&AG/UDD
(GOI) accounting guidelines embodied in the National
Municipal Accounting Manual (NMAM) |
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Supports double-entry accounting |
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Supports Fund-based accounting
with all accounting and statutory reports by Fund |
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Transactions configured for
ease of use by ULB personne |
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Bottom-up budgeting (including
supplementary budgets) with budgetary controls |
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Security with role-based access
control and approval workflows |
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The following reports which
can be generated by the user on demand:
o Statutory reports: Balance Sheet, Income/Expenditure
with Schedules, Receipts & Payments
o Accounting Reports: Day Book, Journal Book,
Cash Book, Bank Book, Trial Balance
o MIS Reports: Budget Variance Reports, Works
Details (Contractor-wise bill and payment details),
Party-wise deduction |
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Fully integrated with the other
eGov modules as well as support for integration
with external municipal e-governance application |
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E-Governance
Assets
E-Governance Assets is a comprehensive Asset Management
System that aims to improve the asset visibility,
tracking and control for a government body’s
asset base. E-Governance Assets allows the government
to manage its entire asset base in a single system
and automates many standard transactions through
the asset lifecycle. This can reduce the costs
while improving the accuracy of the fixed-asset
transactions, ultimately leading to a more accurate
representation of the government’s assets.
Salient Features of E-Governance
Assets |
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Flexible definition
of asset categories, with attributes like depreciation
rates, account codes like the depreciation expense
and revaluation reserve codes. |
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Rich set of attributes for defining
assets, including asset type, asset location and
physical attributes. Plans to integrate eGov Assets
with eGov GIS which would enable the administrators
and citizens visualize the geographical distribution
of the assets. In future, this could provide a
valuable input to urban planners. |
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Creation and capitalization
of assets on completion of Work Orders. |
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Asset Revaluation with automatic
adjustments to the Asset book value, which would
automatically reflect in the Balance Sheet |
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Automatic depreciation of the
assets based on pre-defined rules, followed by
the automatic reflection of the depreciation in
the Income/Expenditure statement |
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Asset disposal, either from
a sale or a write-off, followed by the automatic
reflection of the transaction in the financial
books (including the profit/loss incurred from
the disposal) |
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Creation of the Asset Register
– with a summary of the entire set of operations
performed on each asset throughout the lifecycle |
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E-Governance
Birth/Death
The registration and certification of Births and
Deaths constitutes an important function of the
city corporation, as well as the country at large.
Our current registration systems leave much to
be desired in the quality of data collected and
the coverage obtained. India, in general, collects
very poor data on the Cause of Death, which could
be vitally important in medical research and other
health and socio-economic studies. Although the
Birth and Death Registration Act 1969 states that
a first copy of the Birth Certificate is to be
issued free of cost it is rarely implemented.
The process of Birth/Death registration is still
cumbersome and can be streamlined with use of
IT technologies.
Salient Features
of E-Governance Birth/Death |
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Easy Birth and Death
Registration & Certification |
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Online or offline registration
through hospital or registered doctor |
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Automated computer-generated
Registration IDs will be issued for each registration
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Reports of Birth, Death, and
Still Born registered and certificates can be
generated. |
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National and state registrars
office can access local databases of new births/deaths,
to analyze adjustments to population. |
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Rich set of Reports on births,
cause of death, still borns, parents literacy/education
and other demographic. |
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E-
Governance City Website
The E-Governance City Website product provides
a functional website for each city. This website
not contains static content about the city, the
council of corporators and the city administrators
but also provides actual transaction support for
the checking and payment of property taxes. The
checking and ordering of Certificate of Birth/Death.
The registration of grievances, downloading of
various forms, the checking of the Ward Works
projects. The website will also provide easy to
use pie-charts and reports for tracking Financials,
Grievance, Property Tax revenue or the Ward Works
projects. |
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E-
Governance GIS (Geographic Information Systems)
GIS Geographic Information Systems are computer
systems used for capturing, storing and analyzing
Geographic data. Since a citys administration
and planning are closely tied to its geography,
GIS systems are a great tool for efficiently governing
a city. As such, the eGovernments Foundation works
to integrate all its application modules (such
as the eGov Property and eGov Works) with a GIS
system. eGov GIS is a GIS product that compliments
the eGov applications on Property Tax and Ward
Works. |
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